Customer service rep - Customer Service Representative TTEC Employee Review

3.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, you get new projects

Cons

bad leadership, only had monthly meetings as a group.

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TTEC Response
3mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad you appreciated the remote work and opportunities to work on new projects. We also take your comments about leadership and communication seriously — feedback like yours helps us continue improving how we support and engage our teams. We wish you all the best in your future endeavors.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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