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      TTEC

      Engaged Employer

      TTEC reviews

      Not the worst. Definitely not the best. - Customer Service Representative (CSR) TTEC Employee Review

      2.0
      Feb 28, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you need a job for 6 months I would do it just for the convenience of working from home.

      Cons

      The workload is not sustainable and the turnover is extremely high.

      avatar
      TTEC Response
      3mo
      Thank you for sharing your feedback. We’re glad you’ve found value in the flexibility of working from home. We also take your comments about workload, turnover, and training seriously — feedback like yours helps us identify ways to better support our employees and improve the onboarding experience. We appreciate your input and wish you continued growth in your role.

      Explore other reviews about TTEC

      5.0
      Apr 30, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      4.0
      Jun 4, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worked at home. All equipment was sent to me. Awesome managers and employees.

      Cons

      Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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