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      TTEC

      Engaged Employer

      TTEC reviews

      Nice place - Customer Service Representative (CSR) TTEC Employee Review

      4.0
      Apr 16, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is good and relaxed. It is timely payments.

      Cons

      They are not going to give any urgent leaves. If you apply 2 months advance they give leave but when we are going to be sick, we don't know the date. Some people are very smart and worry you but because there is lot of team shuffling, it does pass. There is not much Growth so a lot of people drop. Rotational shifts is difficult. They should give quarterly shift timings atleast. Can't plan anything or attend Birthdays or family events because shift timings keep changing and we don't know whether to apply leave or wait. Life becomes very uncertain. Some toxic people are there every where but company has good culture overall.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for being part of TTEC. We’re glad to hear you appreciate the work environment and timely payments, as well as the overall culture. We also take note of your comments regarding leave processes, shift scheduling, growth opportunities, and team dynamics, as these insights are valuable in helping us continue to improve the employee experience. We appreciate you taking the time to leave a review and your contribution to the organization.

      Explore other reviews about TTEC

      5.0
      Apr 30, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      4.0
      Jun 4, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worked at home. All equipment was sent to me. Awesome managers and employees.

      Cons

      Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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