Flexible work options, but pay and benefits lack competitiveness - Customer Service Representative (CSR) TTEC Employee Review

4.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible. Offered hybrid set up for selected accounts

Cons

Salary not competitive. Benefits underwhelming

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TTEC Response
3w
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the flexibility and hybrid work options during your time with us. We also value your honest input regarding salary and benefits competitiveness, as insights like this help us continue evaluating how we can better support our employees and enhance the overall experience. We wish you all the best in your future endeavors.

Explore other reviews about TTEC

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good atmosphere with nice people

Cons

- fully onsite work - hard to get promotion

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TTEC Response
2d
Thank you for sharing your feedback and for your time with TTEC. We’re pleased to hear you enjoyed the positive atmosphere and the people you worked with. We also appreciate your feedback regarding onsite work and career advancement opportunities. Input like yours helps us continue evaluating and improving the employee experience. We wish you all the best in your future endeavors.
4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked at home. All equipment was sent to me. Awesome managers and employees.

Cons

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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