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      TTEC

      Engaged Employer

      TTEC reviews

      From Seasonal to Permanent Remote Call Center Employee - Remote Call Center Agent TTEC Employee Review

      3.0
      May 8, 2016
      Remote call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good on the job support team and Team Leads Continuous training Many resources for solving customer problems 401k, Dental and Vision even for PT

      Cons

      Low wages hours reflect call volume with voluntary or mandatory time off faulty network systems

      avatar
      TTEC Response
      10y
      Thank you for your comments. We're sorry to hear that. Have you talked to your supervisor about this? Maybe ask for a more suitable account for you? We may have other available jobs that can fit your needs too at teletechjobs.com. Feel free to check it out anytime.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      5d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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