tech-support agent - Technical Support TTEC Employee Review

4.0
Aug 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Great knowledge for a starting job in the call center field

Cons

stricked company requerientes to be met

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TTEC Response
9y
Hi! Thanks for the review. We're already aware that our training process needs to improve and we're doing what we can to make it better.

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5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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