TeleTech - Business Analyst TTEC Employee Review

2.0
Nov 11, 2016
Recommend
CEO approval
Business Outlook

Pros

TeleTech is pretty flexible with their working locations and support remote reporting or work from home.

Cons

Employment contingent on quarterly business results and have frequent cycles of layoffs. They don't offer lateral assignments and typically layoff employees and rehire new employees later.

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TTEC Response
9y
Thank you for your feedback. Through the years, TeleTech has made a name for itself by being one of the more flexible companies there is, as evidenced by the work from home positions. It seems like you might be talking about the seasonal jobs that we have. These are not really layoffs but end of contract employees who are working on a short and temporary basis.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
2d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wow YOU CAN Work at home

Cons

If you love to be harassed, discriminated against and tortured, this company is for you!

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