I don't know how they're still in business - Team Leader TTEC Employee Review

1.0
Dec 7, 2016
Recommend
CEO approval
Business Outlook

Pros

- parking next to the building is free and is frequently used by employees who can't afford an apartment - location is OK

Cons

- management doesn't know what to do - performance doesn't matter, it's who you know - pay is about the same as at McDonalds - strange and dangerous people

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TTEC Response
9y
We apologize that your experience with TeleTech didn't match our reputation as a great company to work in. We want to thank you for taking the time to give us your feedback as this will be helpful for us in terms of improving the business and making sure employees get the best for working in TeleTech. Thank you once again and we wish you success in your future endeavors!

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
5d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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