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      TTEC

      Engaged Employer

      TTEC reviews

      Banking - Deposit Service Representative - Deposits Member Service Representative TTEC Employee Review

      1.0
      Jan 16, 2017
      Deposits member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      A/C in summer and heat in winter in the building, benefits for full-time employees only, a cafeteria with okay food selection at okay prices, high priced vending machines available

      Cons

      This call center company offers no benefits to part-time workers, pays wages below the federal poverty guidelines in the majority of their positions in Springfield Missouri, and hires supervisors with no people skills. Poor equipment: computers that crash & headsets that you can not hear with. Regarding the Banking line of business: No appeals process in place for the employee regarding Member Satisfaction Survey's. The employee is always wrong and told "I am sure there was something else your could have done/said."

      avatar
      TTEC Response
      9y
      Thank you for the review. We apologize that your experience with TeleTech hasn't matched our reputation as a great company to work at. We do try our best to offer as much as we can to the compensation and benefits of different types of employment. If you feel that the offer did not match your qualifications, I hope you were able to consider our other openings. We do realize that the system can be challenging at times, and we're working on it. Thank you once again for your feedback, it is very helpful for the company's overall improvement.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      1.0
      Jun 24, 2026
      Advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wow YOU CAN Work at home

      Cons

      If you love to be harassed, discriminated against and tortured, this company is for you!

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