Pros
Flexible Schedule Above minimum wage pay Easily hired Easy job Some nice people Decent hours Easy to get full time
Cons
Unprofessional management Not paid enough for stress of job Shady practices from all levels of management Difficult to request time off Bad benefits, expensive benefits Constant stress Verbally abused by customers, constantly No guidance, only reprimand Office politics limits advancement Unfair treatment (choosing favorites) Overall, a miserable place to work. The representatives deal with the customers more than any other employee, and they are paid the least and treated badly. There is ridiculous amounts of high school drama, managers choosing favorites, shady things happening, and it overall is an awful place to work. You are not able to go to upper management to deal with situations with your direct supervisors because they sweep it under the rug. I would never recommend Teletech to anyone else, no matter how badly they needed a job.
