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      TTEC

      Engaged Employer

      TTEC reviews

      IT Leadership Team - IT Vice President TTEC Employee Review

      1.0
      Jul 5, 2017
      It vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very little. As a member of the Sr. Leadership team brought in to make a significant turn around effort, it was a daily battle with the "old political guard". The company is dying with over 23% turnover annually at the corporate level. Senior leaders care about nothing but their bonus, and will intentionally initiate work to damage their peers to improve their own bonus potential.

      Cons

      Senior Level leaders are pure "yes men" and will sacrifice anyone and anything to insure their own bonus - I have never seen such an unethical company in my career and was grateful when I left the company. You can't change a company if your not supported. Too many old political leaders who accept kick-backs from vendors to line their own pockets.

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

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      TTEC Response
      6d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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