Working at TeleTech means learning and having fun! - Senior Manager TTEC Employee Review

5.0
Aug 31, 2017
Recommend
CEO approval
Business Outlook

Pros

I've been with TeleTech since 2007 while I was in Law School. At first, I thought it would be a temporary job but as experienced the TeleTech way, I decided to stay. I started as an agent while having amazing opportunities not only to learn but also to grow. There are a lot of growth opportunities for so many different areas and profiles. Throughout the years, I have different roles and been happy with each and one of them because they led me where I am today. I now hold a title that is compatible with my studies and I have a chance to apply my knowledge and continue increasing it. The people that work at TeleTech are full with nice vibes, attitude and always willing to do their very best to make a great place for everyone.

Cons

As I was thinking of the cons of TeleTech, I rather see the Company is always willing to listen to their employees and work with everyone. TeleTech is a company that looks after their employees and they demand the best of them which is only natural.

Explore other reviews about TTEC

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, easy to work with.

Cons

Not much training, only 2 weeks provided and then QAs begin right away.

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TTEC Response
4d
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
4.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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