teletech is a call center - Customer Service Representative TTEC Employee Review

4.0
Jul 21, 2012
Recommend
CEO approval
Business Outlook

Pros

in teletech the payday is always on time, sometimes even earlier. team meeting once or twice a week is held within your shift and not after so you wont have to stay an extra time after your shift.

Cons

i have been working in teletech for 2-3 yrs now and basic salary has not increased yet. so your 13th month pay is the same as the newbies and your loan max is always gonna be the same

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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