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      TTEC

      Engaged Employer

      TTEC reviews

      @Home agent - @Home Healthcare Agent TTEC Employee Review

      3.0
      Mar 23, 2018
      @home healthcare agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The ability to work from home is very awesome. Can wear PJ's, no commute, all the things that are great about working from home.

      Cons

      Amazingly, you are paid less than your office going counterparts. You provide your own equipment and internet and office space and for the most part your own IT. Training is absolutely atrocious. It's still a call center job and you are very much tied to your desk. You also get less breaks then the brick and mortar employees.

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

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      TTEC Response
      1w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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