🚨🚨🚨The WORST PLACE TO WORK IN THE WORLD! 🚨🚨🚨 - Customer Service Representative TTEC Employee Review

1.0
Feb 21, 2019
Recommend
CEO approval
Business Outlook

Pros

The only pro is that you can eat at your desk only if you aren’t on a call! YOURE ALWAYS ON A CALL!!!!

Cons

Do not waste your time at this place!!!! You have to clock out to use the restroom!!!!!! You are confined to your desk all day! No CELL PHONES! The treat everyone like children! Desk are small and worn out! No one dressed professionally! Pay sucks! Benefits are awful! If you miss a day prepare to be harassed by your supervisor and their manager! They don’t care if you have the flu! Leaving this place soon because they have NO RESPECT for their employees! The job is super stressful and training teaches you nothing! The trainers are VERY unprofessional! They tell you that you will have a set schedule and that’s a lie! It can change anytime and on short notice! There is only 7 seconds to wrap up a call and ding! There’s another call!!! You have to schedule appointments! Don’t make friends because they won’t be there after a week! Turnover rate is insane!

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
11h
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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TTEC Response
11h
Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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