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      TTEC

      Engaged Employer

      TTEC reviews

      Fast Opportunities - Manager TTEC Employee Review

      4.0
      Mar 31, 2013
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of opportunities if you are in a growth zone like the Philippines, Mexico or other parts of Latin america.. Usually the environment is pretty good and you make a lot of friends. If you work hard you will definitely move up relatively quickly although there is competition and a lot of stress. If you like working at a contact center you will love it as this is probably the one with most opportunities I've seen. As you move on up, you can work from home and have access to a lot of benefits starting from supervisor and up.

      Cons

      Stressful jobs. They are tight with being on time and making the most of your day so it won't be easy or relaxed.

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      6d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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