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      TTEC

      Engaged Employer

      TTEC reviews

      Great opportunity for a failing economy - Customer Service Representative I TTEC Employee Review

      3.0
      Jul 15, 2013
      Customer service representative i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Base pay rate, quick promotions, flexible scheduling, positive atmosphere, on-job training, monthly bonuses, benefits, health incentives, social events, good location

      Cons

      Promotions are very competitive, scheduling is flexible but requires jumping through a few hoops, benefits are a very, very, very high percentage of your pay and offer very, very, very little coverage (UHC), management understands how disposable employees are in this industry and give little thought to firing employees

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      4d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      4.0
      Jun 18, 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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