Great work at home opportuniry - Customer Care Representative TTEC Employee Review

4.0
Sep 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Overtime offered and schedule flexibility. First line supervisors are great.

Cons

Job was not permanent. Was layed of not to long of becoming permanent. If they say they say they usually down size or cut hours during a certain time during of the year and you are new, I suggest you start making plans. Don't delieve the hype.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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