A bad company to work for overall, negativity and mismanagement abound - Service Delivery Supervisor TTEC Employee Review

2.0
Sep 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Some advancement opportunities if you can deal with the clicks and high school mentality long enough; decent amount of training; gives you job experience

Cons

Negative coaches; managers who wanted me to put my young agent on a Corrective Action because she left early...due to chest pains and left in an ambulance!...oh yes, and they also retaliated against me when I reported another Coach to the "We Hear You"/Human Resource people because she bashed me publicly and unprofessionally on Facebook; this company loses client contracts often and fires people often or sends them home early without pay

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
6d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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