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      TTEC

      Engaged Employer

      TTEC reviews

      Working for TTEC - Work At Home Telephone Customer Service Representative TTEC Employee Review

      1.0
      Mar 16, 2020
      Work at home telephone customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Teammates and Other Coworkers Within the Team

      Cons

      If you have any kind of system issues and have to call ASD, which is called At Home Service Desk, you are on the call with that team for hours. 2-3 hour minimum unless it is just a password reset to get into a program.

      avatar
      TTEC Response
      6y
      We welcome your assessment of our processes. Thank you for taking the time to let us know how we can be better.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 3, 2026
      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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