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      TTEC

      Engaged Employer

      TTEC reviews

      Great Company to Work For, Pay Structure Lacking - Inbound Sales TTEC Employee Review

      4.0
      Nov 10, 2013
      Inbound sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management, reliable job, great coworkers, and an easy job.

      Cons

      Inbound sales doesn't earn commission off of what they sell, only bonuses if they meet certain criteria which is nearly impossible given the calls they receive. Floor manager doesn't listen to employees when giving feedback on how many misdirects the employees receive a day. Prank calls, incorrect internal transfers, wrong dials, etc. all count against the employees in the sales division.

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      5.0
      Oct 20, 2025
      Operations support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training Plus Opportunities Plus Onboarding Plus

      Cons

      Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

      4.0
      Jun 18, 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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