I wouldn't personally reccomend - Customer Service Representative TTEC Employee Review

1.0
May 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Working from home, off on the weekend on the project I was on.

Cons

This is all my personal experience working at this company. My opinions and mine alone. VERY Low pay for what you do, terrible management, extremely high stress. They treat you like a number. Benefits were fine until they decide to ruin them for you. Honestly would not recommend this company. I spent almost two years here just to be let go due to a management mistake. Work here if you wish, but I would recommend looking for other places. I have never been treated so poorly before, especially by management, You are just a number to them. Horrible. Watch your pay CLOSELY. Never really seemed to be right.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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