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      TTEC

      Engaged Employer

      TTEC reviews

      Fine work with minor drawbacks - Customer Service Representative TTEC Employee Review

      4.0
      Aug 12, 2020
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good starting pay, Regular hours, Great supervisor support, Clear protocol, Good training, Good benefits

      Cons

      Involuntary overtime, incompetent mid-management support, abhorrent IT support (often without pay for time spent dealing with them), constantly-changing protocol, no time off in first 90 days

      avatar
      TTEC Response
      5y
      Your assessment of your TTEC experience is important to us. Thank you for sharing. Please visit www.ttecwehearyou.com to let us know the details of your experience and how we can improve our employee experience.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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