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      TTEC

      Engaged Employer

      TTEC reviews

      Deceptive Hiring Practices, Avoid! - Covid-19 Contact Tracer TTEC Employee Review

      1.0
      Aug 21, 2020
      Covid-19 contact tracer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to Work from Home

      Cons

      This company is extremely deceptive and I would recommend avoiding unless you wish to be treated like a pawn. They will advertise high pay rates and have you interview for positions you are interested in. After you accept a position, they will tell you that their needs have changed and require you take a position that is unrelated to what you interviewed for with a pay decrease of over 40%. This happened to me as well as 40 other people with the same start date.

      Explore other reviews about TTEC

      5.0
      Apr 30, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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