Once great company which lost it's vision - Anonymous employee TTEC Employee Review

1.0
Jan 23, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent career progression, but only at the expense of your soul. While BPO is a difficult business to begin with, this company's inability to invest in the welfare of it's employees results in massive turn over. This, in turn, results in great opportunities for the poor saps left behind to move up the ladder.

Cons

Too many to fully divulge. There is an extremely caustic and dysfunctional culture within the organization that starts at the top and permeates to the very core of the business.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
6d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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