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      TTEC

      Engaged Employer

      TTEC reviews

      Going downhill, fast - Anonymous employee TTEC Employee Review

      1.0
      Jan 31, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The have underground parking. Depending on the division you are in, there is a chance you will be pretty independent when it comes to oversight.

      Cons

      Upper management likes to bad mouth ObamaCare saying "well YOU all voted for this so now you will get it." Your personal politics should not be used against the employees. The company healthcare plan is awful, some people won't take a job at TeleTech because the health care is so bad. The operating leadership likes to randomly changes things on the whim. The IT department likes to delay purchasing licenses for a month or two which is stupid. Lets be unproductive for months to delay buying that license. The cost in savings is lost 10 fold in productivity.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      6d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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