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      TTEC

      Engaged Employer

      TTEC reviews

      Great for emergency/college employment needs. - Customer Service Representative TTEC Employee Review

      3.0
      Feb 6, 2014
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not much. Customers are awful and very seldom does management truly value you as an associate. Sweet cafeteria? Guaranteed lunches and breaks are dope though. And I guess you can advance quickly. I had this job through college. It was great. I got paid well above minimum wage and my hours were cemented around my classes. There is no finer job for a college student needing work.

      Cons

      Taking off time is near impossible unless you know someone who can do a favor for you. Depressing atmosphere, unhealthy co-workers. Pay raises or bonuses have become near impossible.

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      5d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      4.0
      Jun 18, 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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