Lots of learning Opps but no upper mobility for parents who wont work 80 hrs weekly - IT TTEC Employee Review

3.0
Feb 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Huge company, work with lots of different departments, never a dull moment. A few very smart people that become go to resources.

Cons

Very reactive management that does not value leaders, instead they value individual contributors (think indispensable hero types) that claim their peoples work as their own. Those that get ahead are those that work non stop and don't have a home life. If you have a working spouse, have kids and you value work/life balance this is not the place for you. The motto is to work hard long hours, not smart. Forced stack ranking promotes unhealthy akward, competition among bosses/employees and peers.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility and benefits, great people

Cons

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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