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      TTEC

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      TTEC reviews

      STAY AWAY - BofA Prepaid Customer Service Representative I TTEC Employee Review

      1.0
      Nov 11, 2021
      Bofa prepaid customer service representative i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Will hire any fool regardless of skill or competency. They just want bodies.

      Cons

      Bad training, bad team leads, complicit in defrauding millions of unemployed Californians, had a cybersecurity breach which locked us all out of working for 3 weeks, at the end of that 3 weeks promised to pay us in full, moved us to projects with the expectation that we would commit to uncertain days/hours of work, lied to us about the cybersecurity breach while having us connect to compromised systems with our personal computers, promised to pay us for the 3 weeks, everybody got screwed, I am still fighting to get full pay for 3 wks of 40 hrs and they are claiming that I owe *them* Stay away.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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      TTEC Response
      6d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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