Here's the Deal... - Revenue Assurance Analyst TTEC Employee Review

3.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Having worked in TeleTech's corporate HQ, employees were generally not micromanaged. Salary was comfortable although a bit lower than industry average for my position. Full bene's/401k w a 3% match, accumulate paid time off every paycheck. Underground parking garage was nice on snowy days. Fast paced work environment and managers were always quick to give praise. Very decent corporate culture, which made going to work much better.

Cons

Stagnant salary... I can't count the number of great employees ttec lost while I was there because they could go get higher pay from the company down the street.. And in 2 years I didn't get a one raise, which is the same as losing money to inflation (That's ultimately why I left). Health insurance was not the best with a $1,300 deductible before it kicked in. Work life balance was not ideal- managers expect a lot from subordinates.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility and benefits, great people

Cons

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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