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      TTEC

      Engaged Employer

      TTEC reviews

      Horrible place to work - Member Service Representative TTEC Employee Review

      1.0
      Jul 6, 2015
      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not very many. They don't value their emorees, they treat you as nothing but a number/Oracle ID. Team leads have absolutely no idea what is going on and do not want to perform their jobs.

      Cons

      Nonexistent room for advancement, regardless of project. Menial salary. Uncomfortable working conditions. No one understands what it going on there, which makes for angry customers.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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      TTEC Response
      6d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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