They don't care about their employees - Customer Service Representative TTEC Employee Review

1.0
Jul 31, 2015
Recommend
CEO approval
Business Outlook

Pros

Salary was not bad. At least they give you the benefits required by law.

Cons

They don't seem to care about customer service representatives. They only see them as expendable employees.

Explore other reviews about TTEC

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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