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      TTEC

      Engaged Employer

      TTEC reviews

      Work from home agent - At Home Cust Service Representative TTEC Employee Review

      3.0
      Sep 25, 2015
      At home cust service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home. No commute. Not having to pay childcare. Nice managers. Flexible hours

      Cons

      Not being able to take an hour lunch, only 30 minutes. Getting time off can be tricky. Company software always has an issue, and they do not pay you for the many hours that you are down because of this and I find this unfair. No OT pay at all. No benefits bc they don't let you work 40 hours so they don't have to give them to you.

      avatar
      TTEC Response
      10y
      Thanks for your review! We do give more benefits for full-time employment which you can check out at teletechjobs.com.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      6d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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