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      TTEC

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      TTEC reviews

      Logitech a TeleTech company - Technical Support Representative TTEC Employee Review

      1.0
      Nov 3, 2015
      Technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have very valuable products, but they do not care of the level of the support. No one's care of the employees needs.

      Cons

      The training provided to the employees is absolutely insufficient and is not good enough to support the customers. There are not enough Tier2 specialist to support anyone on the floor. You are alone with the customer's problem on the phone. The training provided to one's is not good enough so you even did not ever seen the product you are supposed to support on the phone.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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      TTEC Response
      6d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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