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      TTEC

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      TTEC reviews

      Tech Problems and Useless Training - Best Buy Customer Service Associate TTEC Employee Review

      2.0
      Nov 29, 2015
      Best buy customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is on time. Work from home. Contrary to other claims, hours are fairly steady.

      Cons

      EXTREME TECH PROBLEMS abound, and support is minimal. Depending on shift, Team Lead and Chat Coach may or may not be available, and ASD generally directs you to talk to them, Training is unrealistic because it ignores possibility of system failures, which again are RAMPANT.

      avatar
      TTEC Response
      10y
      Thank you for sharing your inputs about work at TeleTech. We're listening and we really appreciate your feedback.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      6d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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