An okay company to work for - Customer Service Representative (CSR) TTEC Employee Review

3.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Timely salary - no delays or excuses, you will get your salary on the 1st of every month

Cons

No growth opportunity Mundane and repetitive work You will work like a robot for a salary that would barely get you by.

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TTEC Response
11mo
Thank you for sharing your perspective. It's great to hear you appreciated the consistency in pay. We also recognize your concerns about growth and the nature of the work. Insights like yours help us focus on how we can continue improving the employee experience.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility and benefits, great people

Cons

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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