What are the top reviewed jobs at FedEx Custom Critical?

Independent Contractor (6) , Owner Operator (6) , Truck Driver (6) , Sales (4) , Sales Specialist (4) , Customer Service Representative (3) , Driver (3) , Fleet Planner (3) , OTR Straight Truck Driver (3) , OTR Truck Driver (3) , Sales Account Manager (3) , Account Manager (2) , Air Expedite Agent (2) , Contractor (2) , In-flight Control Agent (2)

What are the pros of working at FedEx Custom Critical according to real employee reviews?

"over great pay was Great!!!" ((in 15 reviews)); "The benefits are great." ((in 15 reviews)); "Nice building and fun co" ((in 4 reviews)); "The Work/Life Balance is good, that's about it." ((in 3 reviews)); "Generous PTO, benefits, nice hybrid flexibility before corporate change" ((in 3 reviews))

What are the cons of working at FedEx Custom Critical according to real employee reviews?

"Upper management could care less." ((in 4 reviews)); "Only way to make real money is to be part of management" ((in 4 reviews)); "no room for growth, poor leadership." ((in 4 reviews)); "They start you off with a salary and wean you off to full commission in about 3 months." ((in 3 reviews))

What are employees saying about FedEx Custom Critical layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Custom Critical layoffs and their outlook for job security at FedEx Custom Critical in 2026.

Skip to content Skip to footer

Notifications

FedEx Custom Critical

Part of FedEx

FedEx Custom Critical reviews

Compare reviews

—

Be the first to review this company

(81 total reviews)

Ramona Hood

Not enough data to show CEO approval

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

81 reviews

5.0

Aug 2, 2023

Great place to work!

Media analyst

Recommend

CEO approval

Business Outlook

Pros

Great people and culture! An environment which fosters team building and inclusion.

Cons

Location (but that is based on individual)

4.0

Aug 1, 2023

Overview great job to start your career Logistics or Customer Retention

In-flight control agent

Recommend

CEO approval

Business Outlook

Pros

Great health care Generous time off Good work life balance Enjoyable discounts

Cons

Can be fast paced Can require overtime at times Lots of seniority within the company Low year to year pay increases

2.0

Jul 16, 2023

Good benefits but unknown direction of company

Fleet planner

Recommend

CEO approval

Business Outlook

Pros

PTO amount is great and keeps getting higher the longer you stay

Cons

Upper management could care less. Brought in someone from corporate and he’s basically cleaning house and has taken employees that have been here 20+years jobs away. Employees on my team and direct managers care but otherwise I’m a butt in a chair. No body knows the direction of the company anymore. Today it’s hybrid wfh but it can be changed at anytime. Even after upper management previously stated we’d stay hybrid moving forward.

Viewing 19 - 21 of 81 Reviews

FedEx Custom Critical reviews FAQs

Reviews FedEx Custom Critical reviews

FedEx Custom Critical

FedEx Custom Critical reviews

Ratings by demographic groups

Reviews by job title

Great place to work!

Overview great job to start your career Logistics or Customer Retention

Good benefits but unknown direction of company

FedEx Custom Critical reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

FedEx Custom Critical reviews FAQs