What are the top reviewed jobs at FedEx Custom Critical?

Independent Contractor (6) , Owner Operator (6) , Truck Driver (6) , Sales (4) , Sales Specialist (4) , Customer Service Representative (3) , Driver (3) , Fleet Planner (3) , OTR Straight Truck Driver (3) , OTR Truck Driver (3) , Sales Account Manager (3) , Account Manager (2) , Air Expedite Agent (2) , Contractor (2) , In-flight Control Agent (2)

What are the pros of working at FedEx Custom Critical according to real employee reviews?

"over great pay was Great!!!" ((in 15 reviews)); "The benefits are great." ((in 15 reviews)); "Nice building and fun co" ((in 4 reviews)); "The Work/Life Balance is good, that's about it." ((in 3 reviews)); "Generous PTO, benefits, nice hybrid flexibility before corporate change" ((in 3 reviews))

What are the cons of working at FedEx Custom Critical according to real employee reviews?

"Upper management could care less." ((in 4 reviews)); "Only way to make real money is to be part of management" ((in 4 reviews)); "no room for growth, poor leadership." ((in 4 reviews)); "They start you off with a salary and wean you off to full commission in about 3 months." ((in 3 reviews))

What are employees saying about FedEx Custom Critical layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Custom Critical layoffs and their outlook for job security at FedEx Custom Critical in 2026.

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FedEx Custom Critical reviews

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(81 total reviews)

Ramona Hood

Not enough data to show CEO approval

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81 reviews

2.0

Jul 12, 2023

I would not recommend working there.

Analyst

Recommend

CEO approval

Business Outlook

Pros

The Work/Life Balance is good, that's about it.

Cons

Company is a shell of what it once was; just had major layoffs/terminations. More may be on the way and I hear morale is extremely low. The "new" leadership is killing the culture.

1.0

Jun 30, 2023

Nice PTO and Benefits but that’s it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Generous PTO, benefits, nice hybrid flexibility before corporate change

Cons

Outsourcing- did lay offs in April, only to turn and and tell us they’re hiring help in the Philippines since it’s cheaper. Corporate is making all operating companies become equal, but we still have not received an extra week of PTO like the other op-cos. Pay is below average. No room to grow

5.0

May 19, 2023

Great company

Owner operator driver

Recommend

CEO approval

Business Outlook

Pros

Great company for team drivers

Cons

If you are not a team

Viewing 22 - 24 of 81 Reviews

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FedEx Custom Critical reviews

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I would not recommend working there.

Nice PTO and Benefits but that’s it

Great company

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