Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 1.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (102) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Good Benefits (had to have at least 5 words and that's the only thing that was good)" ((in 556 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 139 reviews)); "Great boss and coworkers." ((in 74 reviews)); "Great Benefits and great Benefits" ((in 29 reviews)); "flexible schedule and chances to move up" ((in 29 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 278 reviews)); "Bad management leads to big turn over" ((in 232 reviews)); "Defiantly some really good and really bad managers out there." ((in 132 reviews)); "I've seen new team members last 48 hours before they quit because they cannot handle the onslaught of information." ((in 102 reviews)); "No training provided" ((in 101 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

What are the top reviewed FedEx Office locations?

Querétaro , Teziutlán , Campeche

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FedEx Office

Part of FedEx

FedEx Office reviews

4.0

100% would recommend to a friend

(2,323 total reviews)

Brian D. Philips

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.0

Culture & values

3.0

Compensation and benefits

3.0

Career opportunities

2.0

Senior management

1.0

Work/Life balance

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Nov 18, 2013

A pleasant place to work

Center consultant

Recommend

CEO approval

Business Outlook

Pros

I've always worked with great team members, the business is solid and growing, able to transfer as my life requires, lots of opportunities for learning, always something new to do, attentive and engaged management, sales expectations seem to match the business trend. Pay is fair, lots of advancement opportunities if you're interested.

Cons

Understaffed, FedEx Office seems more concerned with saving money by crunching payroll then making sure their customers are satisfied. The new benefits package is substandard compared to last years package.

1.0

Oct 29, 2013

Red Headed Step Childern of Fedex

Consultant

Recommend

CEO approval

Business Outlook

Pros

Other Team Members if you work in a good store.

Cons

Do not have the same Benifits as Fedex Express. Poor Staffing patterns to meet customers needs. Fedex as a whole, is a too numbers driven of a company.

2.0

Sep 20, 2013

Ok if you NEED a job, other than that look elseway or go with Ground or Express

Center consultant

Recommend

CEO approval

Business Outlook

Pros

-Decent compensation and pretty good benefits -The performance of the store you work in depends entirely on the manager, employees literally have no say no matter how hard you work, it is never enough -Flexible hours if you get the right manager

Cons

-After a while, coming to work is a total drag -Unruly customers expect you to hold their hands through everything -No matter how hard you work, its expected and never enough -No appreciation for front line employees, who in reality are the driving force of this company

Viewing 517 - 519 of 2,323 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate