Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 1.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (102) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 552 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 133 reviews)); "Great boss and coworkers." ((in 79 reviews)); "They have great 401K matching and good tuition reimbursement." ((in 30 reviews)); "flexible schedule and chances to move up" ((in 30 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 267 reviews)); "Bad management leads to big turn over" ((in 230 reviews)); "Defiantly some really good and really bad managers out there." ((in 139 reviews)); "No training provided" ((in 102 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 98 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

What are the top reviewed FedEx Office locations?

Querétaro , Teziutlán , Campeche

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FedEx Office

Part of FedEx

FedEx Office reviews

4.0

100% would recommend to a friend

(2,323 total reviews)

Brian D. Philips

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.0

Culture & values

3.0

Compensation and benefits

3.0

Career opportunities

2.0

Senior management

1.0

Work/Life balance

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jul 31, 2013

Good employer, but not as good as it used to be

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice co-workers, flexible work-life balance

Cons

Short staffed constantly, no more bonuses and tiny raises-FedEx has removed a lot of the enjoyment there used to be here. There are times when we get overwhelemed by the number of customers there are to serve compared to the number of staff available.

4.0

Jun 13, 2013

Fairly decent place to work but with its fair share of issues.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent health benefits, above average vacation/sick policy and good pay. Training and advancement opportunities are sometimes available.

Cons

Health benefits have consistently gone down in quality and increased in costs. Still above average compared to most others but will become bellow average or worse if trend continues. Training for potential advancement is usually available but most employees in support roles will have to fight to have access to it and to be given time to take it. Certain departments / employees are woefully ineffective in their duties but since they have consistently set the bar so low with their past work they are rarely ever held accountable for the poor performance even if numerous complaints are made about it. In some situations due to complaints, a low performing employee will be laterally moved or promoted out of the their roll which is demoralizing to everyone else.

2.0

Apr 24, 2013

Low salary with large responsibilities

Export coordinator

Recommend

CEO approval

Business Outlook

Pros

Large, relatively organized company dedicated to good customer service. Room for growth although very slow. Supply employees with necessary tools to fulfill goals.

Cons

Low salary for the amount of high responsibility given to employees. Not many benefits given. Very slow opportunity for growth. Management living in another world.

Viewing 523 - 525 of 2,323 Reviews

Jobs at FedEx Office

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Retail Customer Service Associate