Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 1.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 544 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 143 reviews)); "Great boss and coworkers." ((in 82 reviews)); "Great Company and culture." ((in 33 reviews)); "Tuition reimbursement and scholarships are available for students." ((in 30 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 273 reviews)); "Bad management leads to big turn over" ((in 219 reviews)); "Defiantly some really good and really bad managers out there." ((in 136 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 101 reviews)); "No training provided" ((in 99 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

What are the top reviewed FedEx Office locations?

Querétaro , Teziutlán , Campeche

FedEx Office reviews

4.0

100% would recommend to a friend

(2,322 total reviews)

Brian D. Philips

100% approve of CEO

100% positive business outlook

Ratings by demographic groups

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FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Oct 25, 2013

Good company but still finding its way under FedEx

Manager

Recommend

CEO approval

Business Outlook

Pros

Great people committed to making FedEx Office a thriving company

Cons

FedEx mothership still not quite sure how to effectively manage a retail operation

4.0

Oct 20, 2013

Worked at many stores, some great, some not-so-great.

Center production coordinator

Recommend

CEO approval

Business Outlook

Pros

If you can find a good team to work with, its a great experience.

Cons

Sometimes stressful, excessive online training, corporate control.

2.0

Oct 18, 2013

Very full and unsatisfying work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fantastic benefits, a variety of people to interact with

Cons

There really seems to be no management structure, it's mostly imagined and without serious guidelines. Those guidelines which do exist don't seem to enhance employees lives only customers, not bad however it is stressing. They have the well known policy of never saying no, however I do not support such a policy. I also question the reasons behind companies like this making people sign contracts saying any ideas they have while at work are the property of their employer, while it sounds logical it is really just to creepy for my tastes.

Viewing 2083 - 2085 of 2,322 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

FedEx Office

FedEx Office reviews

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Reviews by job title

Good company but still finding its way under FedEx

Worked at many stores, some great, some not-so-great.

Very full and unsatisfying work

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