Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 1.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (184) , Store Manager (108) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Good Benefits (had to have at least 5 words and that's the only thing that was good)" ((in 540 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 145 reviews)); "Great boss and coworkers." ((in 79 reviews)); "flexible schedule and chances to move up" ((in 35 reviews)); "Great Company and culture." ((in 30 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 271 reviews)); "Bad management leads to big turn over" ((in 220 reviews)); "Defiantly some really good and really bad managers out there." ((in 135 reviews)); "I've seen new team members last 48 hours before they quit because they cannot handle the onslaught of information." ((in 105 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 97 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

What are the top reviewed FedEx Office locations?

Querétaro , Teziutlán , Campeche

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FedEx Office

Part of FedEx

FedEx Office reviews

4.0

100% would recommend to a friend

(2,316 total reviews)

Brian D. Philips

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.0

Culture & values

3.0

Compensation and benefits

3.0

Career opportunities

2.0

Senior management

1.0

Work/Life balance

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,316 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Oct 25, 2015

Center Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great place to work at lower levels. - Good benefits - including availability for non-traditional partnerships. - Fast paced. - Good interaction with local business community.

Cons

- Rough job for managers. Ask way more of their managers than anyone can really do with little support. - Unless you are in a remote area, you will have far more business than you have payroll/staff to deal with. - Company vision is not fantastic. Too many hands, in too many different projects/programs.

1.0

Oct 11, 2015

Lots of talk with no action

Customer consultant

Recommend

CEO approval

Business Outlook

Pros

Sometimes flexible with college schedules depending on the manager. Depending on the center manager you get they may be able to help you reach your goals.

Cons

They expect you to give everything you have and take a lot of abuse from customers but won't back you up often and won't compensate you for everything you do. Things are constantly changing and your constantly getting more and more to do with no rewards

5.0

Oct 8, 2015

FedEx Office and my experience

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

- Great place for employment. Constantly learning and pushing you to be a better all around customer/guest guru for their services and products. - Amazing work environment with the latest in technology to help you meet any request(within our limits) the customer/guest may have. - Co-workers are top notch and are always willing with a smile in their voice to show you how to do something that your learning or reiterating. - Unbeatable work experience. Because you wear so many hats while working at FedEx Office that after employment there are a lot of options in which field you choose to pursue. Logistics, Office worker, CSR, package handler, dispatch, inventory/stocking, data entry, management, leadership, photo printer/framer, organizer... etc - Hiring from within was great because you can truly advance at your pace in the company.

Cons

Second chances is an area that could use a little doctoring especially if the former worker was a good employee, gave at least a two week notice, and fit well within their system.

Viewing 223 - 225 of 2,316 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate