FedEx reviews

3.5

59% would recommend to a friend

(35,523 total reviews)
avatar

Raj Subramaniam

55% approve of CEO

47% positive business outlook

FedEx has an employee rating of 3.5 out of 5 stars, based on 35,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

36K reviews
2.0
Sep 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Great Benefits (not starting pay), Retirement plan (If you start early enough), Medical, Dental, Vision, Rx. I feel the job is pretty secure.

Cons

Starting Hourly pay doesn't compensate well for the continuous stress level. Literally every single minute of your work day is micromanaged. Management only cares about packages being picked up/delivered on time. That's it! Outdated equipment and technology. Vehicles aren't maintained well mechanically nor kept clean by the drivers. Fedex is vehemently against using technology to improve it's service, such as Garmins for drivers. Routing of pickups does not exist. It's up to the driver to figure out where to go next which can be very difficult for a new driver especially those unfamiliar with an area. Drivers are expected to use just a paper map of an area to learn the streets because Fedex Express thinks this is somehow safer than using a Garmin. Fedex's online service allows customers to print incorrect shipping labels, which then have to be reprinted by the driver. If the powerpad the driver uses knows the label is incorrect, why doesn't the online system know this same information? New drivers in larger stations have little to no chance to get vacation time when they want, even those with 5-10 years on the job as those with seniority get first pick.

1.0
Feb 2, 2016

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is decent. benefits are very good. They also have 401k and a pension plan. As well as cellular carrier discounts.

Cons

IT is a joke. systems are very old. Training is awful. HR does absolutely nothing but look to write up or term people. They know absolutely nothing about the 3PL distribution business. People look to stab you in the back. Lie right to your face.

3.0
Dec 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Incredible growth opportunity. I was hired as a seasonal ops admin (part time) in October 2014, promoted to operations administrator 1(part time) in December 2014, and promoted to full time operations administrator 2-3 in May of 2015. It is now December 2015 and I am about to interview for a full time operations manager position in a terminal out of state. I had no prior experience before Fedex, and was hired on without being a package handler first.

Cons

My terminal has a lot of favoritism and it creates a hostile work environment. There are managers that are rude and demeaning, but nobody ever tells HR about the issues, so nothing gets solved. HR IS YOUR BEST FRIEND. THEY WILL HELP YOU. Trust me, if you're having any issues with being treated unfairly or someone who has a higher position than you treating you badly, you need to report it to HR. You will not get punished, if anything you will be rewarded for bringing forth the information. This applies to everyone- even package handlers! If you respect your managers but they don't respect you- or they make you feel bad about yourself or assert their authority and make you feel insignificant- you need to report it.

Viewing 100 - 102 of 35,523 Reviews

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