Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 70 reviews)); "The people were great and it was interesting" ((in 56 reviews)); "Benefits were good." ((in 38 reviews)); "Work life balance is good" ((in 34 reviews)); "Good work environment to work" ((in 14 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 71 reviews)); "Low pay that is packaged" ((in 40 reviews)); "Low salary and nothing else" ((in 33 reviews)); "The supervisor has no training skills or professionalism." ((in 21 reviews)); "Lots of leadership leaving" ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.3

42% would recommend to a friend

(1,105 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jan 24, 2026

Okay

Screening associate

Recommend

CEO approval

Business Outlook

Pros

Decent job but not many benefits

Cons

Pay not great, expected to do a lot for not much

First Advantage Response

4mo

Thank you for taking the time to share your feedback. We’re glad to hear you felt your job was generally positive, and we appreciate you sharing areas where we can improve. We understand your concerns regarding compensation and workload expectations. Your feedback is important, and we are continually reviewing our practices to ensure that employees feel supported and valued.

5.0

Jan 21, 2026

good

Associate software engineer

Recommend

CEO approval

Business Outlook

Pros

very good work culture in the company

Cons

nothing bad in this company but pay less

First Advantage Response

4mo

Thank you so much for sharing your feedback. We’re truly glad to hear that you enjoy the work culture. We deeply care about creating a positive and supportive environment and it's great to hear that it resonates with you. We also appreciate your honesty regarding compensation. Feedback like yours helps us continue evaluating how we can grow as an organization. Your voice matters, and we’re grateful you took the time to share your experience. Thank you for being a valued part of our team.

5.0

Jan 14, 2026

Good

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Supportive management and decent benefits

Cons

Lack of automation lack of automation

First Advantage Response

4mo

Thank you for sharing your feedback. We’re glad to hear that supportive management and decent benefits have been positive aspects of your experience. We appreciate your comments regarding automation and recognize the importance of improving efficiency. This is an area we’re continuing to focus on, and your input reinforces that priority.

Viewing 28 - 30 of 1,105 Reviews

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