Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 70 reviews)); "The people were great and it was interesting" ((in 56 reviews)); "Benefits were good." ((in 38 reviews)); "Work life balance is good" ((in 34 reviews)); "Good work environment to work" ((in 14 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 71 reviews)); "Low pay that is packaged" ((in 40 reviews)); "Low salary and nothing else" ((in 33 reviews)); "The supervisor has no training skills or professionalism." ((in 21 reviews)); "Lots of leadership leaving" ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

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3.3

42% would recommend to a friend

(1,105 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jan 13, 2026

Large company - Full remote

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

Fully remote accounting staff since before COVID

Cons

Very large company has compartmentalized accounting groups

First Advantage Response

4mo

Thank you for sharing your feedback. We’re glad to hear that the flexibility of a fully remote accounting team has been a positive experience. We appreciate your comments about the compartmentalized structure within a large organization. We recognize the importance of collaboration and will continue exploring ways to improve connectivity and streamline processes across teams.

4.0

Jan 10, 2026

Good learning opportunity for freshers

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Good learning opportunity for freshers Decent role with exposure to real processes

Cons

Workload can be high during peak periods. Limited growth opportunities in some teams.

First Advantage Response

4mo

Thank you for sharing your experience. We’re glad to hear that the role provided valuable learning opportunities and exposure to real processes. We appreciate your feedback regarding workload during peak periods and limited growth opportunities in some teams. These are areas we’re actively working to improve, and your input helps guide those efforts as we strive to create a more balanced and growth-oriented environment.

4.0

Jan 9, 2026

FA Experience

Enterprise customer success manager

Recommend

CEO approval

Business Outlook

Pros

Remote working allowing you to be flexible

Cons

Little to no transparency with change made in the business

First Advantage Response

4mo

Thank you for sharing your feedback. We’re glad to hear that remote work flexibility has been a positive aspect for you. We understand your concerns about transparency during business changes and appreciate your advice to management. Listening and advocating for our team members is a priority, and your input helps us improve. We’ll continue working toward clearer communication and stronger support for our employees.

Viewing 31 - 33 of 1,105 Reviews

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