Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 70 reviews)); "The people were great and it was interesting" ((in 56 reviews)); "Benefits were good." ((in 38 reviews)); "Work life balance is good" ((in 34 reviews)); "Good work environment to work" ((in 14 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 71 reviews)); "Low pay that is packaged" ((in 40 reviews)); "Low salary and nothing else" ((in 33 reviews)); "The supervisor has no training skills or professionalism." ((in 21 reviews)); "Lots of leadership leaving" ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

Skip to content Skip to footer

Notifications

First Advantage

First Advantage reviews

3.3

42% would recommend to a friend

(1,106 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jan 9, 2026

FA Experience

Enterprise customer success manager

Recommend

CEO approval

Business Outlook

Pros

Remote working allowing you to be flexible

Cons

Little to no transparency with change made in the business

First Advantage Response

4mo

Thank you for sharing your feedback. We’re glad to hear that remote work flexibility has been a positive aspect for you. We understand your concerns about transparency during business changes and appreciate your advice to management. Listening and advocating for our team members is a priority, and your input helps us improve. We’ll continue working toward clearer communication and stronger support for our employees.

4.0

Jan 7, 2026

Acceptable environment

Content writer

Recommend

CEO approval

Business Outlook

Pros

Remote work Comfortable salary Good team

Cons

Lacked career progression Poor management up chain

First Advantage Response

4mo

Thank you for taking the time to share your experience. We’re glad to hear that remote work, a comfortable salary, and a supportive team have been positives for you. We also appreciate your feedback regarding career progression and management. These are areas we’re actively working to improve, and your input helps guide those efforts. Our goal is to create clear growth opportunities and strengthen leadership support across the organization.

3.0

Dec 31, 2025

BA

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Steady growth, good systems overall

Cons

No career growth, and clea progression path

Viewing 34 - 36 of 1,106 Reviews

Jobs at First Advantage

Bilingual Operations Specialist

Zacatecas

View job

Bilingual Team Lead Operations

Zacatecas

View job

Bilingual Procurement Manager

Zacatecas

View job

Associate Scrum Master

Zacatecas

View job

Implementation & Professional Services Partner

Zacatecas

View job