Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 72 reviews)); "The people were great and it was interesting" ((in 56 reviews)); "Benefits were good." ((in 39 reviews)); "Good culture and company values" ((in 31 reviews)); "good work environment for the employees" ((in 14 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 40 reviews)); "Nothing much salary is low" ((in 33 reviews)); "Poor leadership and management." ((in 23 reviews)); "No training." ((in 20 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 20 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.2

42% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

First Advantage has an employee rating of 3.2 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Mar 23, 2018

Happy working for FADV

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Rich time off benefits, depending on the position, ability to work from home, great opportunity to grow professionally and move laterally or up in the company.

Cons

it is a global company, don't always work together from a regional perspective, but are working at it.

5.0

Mar 14, 2018

Overview

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent career opportunities and a great work environment.

Cons

No negatives to report at this time.

1.0

Mar 9, 2018

worst company as a FAPL.

Senior associate

Recommend

CEO approval

Business Outlook

Pros

Heard a lot bout this company that 2yrs back almost 500 employees wer removed frm uber process..

Cons

Makes employee work a lo but gvs very less salary also forces employees to do OT If not they wil b forced to liv the company for silly reasons. Team leads for FAPL Pre initiation Process are nt good decision takers...lots of politics. Hardworking. Employees r being removed for sill errors. No respect for employees.lots of partiality.leads r wasting eployees time by keeping unnecessary meetings.

Viewing 766 - 768 of 1,108 Reviews

Jobs at First Advantage

Operations Specialist

Ciudad de México

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Bilingual Operations Specialist

Ciudad de México

View job