First Advantage reviews

3.2

42% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

First Advantage has an employee rating of 3.2 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

1K reviews
1.0
Dec 5, 2017

Getting worse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work from home is a nice option - if you're allowed to

Cons

Low Pay Expensive Benefits No Work Life Balance Managers don't care about employees Too many VP, CEO, Etc. Keep hiring people that don't actually work No Pay Raises - minimal merit increase Everyone has the 'Not my job' mentality No official training - thank god for coworkers Only a numbers game for the upper management - how much revenue will they bring. When will we get the revenue, etc. No clear job titles/responsibilities - everything changes daily

3.0
Dec 2, 2017

Fleet Supervisor

Recommend
CEO approval
Business Outlook

Pros

Really good benefits. fun and more productive if you had an open office and awesome co-workers.

Cons

Management too demanding, Some of them were pretty cool, but others were not.

1.0
Nov 29, 2017
Recommend
CEO approval
Business Outlook

Pros

-Some employees can work remotely

Cons

-High employee turnover due to downsizing and overworking the remaining staff -Year over year revenue has decreased every year due to competition from new entrants in the market that are more nimble and tech savvy -Company has been trying to stem losses the past 5 years and has been downsizing every 6 months in an effort to cut costs -Constant management turnover in the C-suite and at the VP level, resulting in constantly shifting company priorities -Owned by private equity firm whose sole goal is to cut costs while building out the company's capabilities in an effort to turn the company around -Results in extremely under-resourced teams with overly-ambitious goals and highly-stressed out employees as a result -Poor benefits - no bonuses to non-management employees, 0-1% 401k match (depending on revenue that year), $4K/year health insurance costs due to low company subsidy, internet and other expenses are not reimbursed for remote work employees -Employees expected to work around-the-clock in order to collaborate with outsourced teams in Asia -No career advancement opportunities, no training opportunities, inexperienced management, no clear growth paths -Disconnect between new upper management hired to 'modernize' the business and lower-level employees working with an antiquated 20-year old infrastructure -Difficult to do business with the company due to old infrastructure, resulting in loss of multi-million dollar clients to competitors

Viewing 787 - 789 of 1,108 Reviews

Glassdoor has 1,173 First Advantage reviews submitted anonymously by First Advantage employees. Read employee reviews and ratings on Glassdoor to decide if First Advantage is right for you.