First Advantage reviews

3.2

42% would recommend to a friend

(1,107 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

First Advantage has an employee rating of 3.2 out of 5 stars, based on 1,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

1K reviews
2.0
Oct 21, 2016

Jobber

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Progressive company Give young employees a shot

Cons

Too many overtime hours while on salary.

5.0
Oct 19, 2016
Recommend
CEO approval
Business Outlook

Pros

It was a great place to work for a software quality professional...they had lots of flex time and training opportunities for career advavcement

Cons

Well that side of the business got fazed out and the company was merged with another company.

3.0
Oct 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Great People ( Not the Senior Leaders though). Flexible Working and decent pay with travel.

Cons

Executive Leadership are in place but many have limited knowledge of the industry, Company is purely focused on the bottom line. Major clients are lied to on enhancements, resources and project commitments. Performance and Quality are overlooked to ensure cheap labour costs. Indian centres are dragging the company down in many areas simply due to lack of qualified staff and training despite repeated push back from senior account owners and Operations leaders. Get a new CEO who will really look at why there are so many EVP's.... and NOT enough boots on the ground. First Advantage has so much to offer but if you really look at their IN COUNTY presence you will find a lot of outsource work with limited oversight. I would urge any customer to seriously look at smaller screening firms who are ready and willing to upscale and provide a truly custom service that will better fit your needs at a MUCH lower cost. Big is not always better!

Viewing 856 - 858 of 1,107 Reviews

Glassdoor has 1,172 First Advantage reviews submitted anonymously by First Advantage employees. Read employee reviews and ratings on Glassdoor to decide if First Advantage is right for you.