First Advantage reviews

3.3

42% would recommend to a friend

(1,106 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

1K reviews
4.0
Jul 15, 2025

FADV NAM

Recommend
CEO approval
Business Outlook

Pros

Flexible days off. Decent benefits

Cons

Growth is only based on politics. If they like you personally, you will go far. If you are a hard worker, but not into politics, you will wallow in your job until they let you go.

1.0
Jul 14, 2025
Recommend
CEO approval
Business Outlook

Pros

While the company provided work-from-home flexibility, job security was not guaranteed—even for those with strong performance and long-standing tenure.

Cons

Poor Post-Merger Integration: The transition from Sterling to First Advantage was mismanaged, leading to confusion and misinformation among leadership. Lack of Transparency: Employees were not informed of role risks or structural changes—important decisions were made without consultation. Abrupt Layoff Process: Team Leaders were asked to resign within an hour, without proper explanation or performance evaluation. Disregard for Institutional Knowledge: Management failed to recognize or leverage Sterling’s operational strengths and experienced leadership. Missed Opportunity for Collaboration: There was no effort to engage Sterling leaders in meaningful discussions during the restructuring phase.

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First Advantage Response
9mo
Thank you for taking the time to provide feedback about your time at First Advantage. We greatly appreciate the contributions of all our team members and are always looking for ways to improve the employee experience. We are sorry to hear that your experience with us failed to meet your expectations. Please know that we are committed to cultivating an environment where our team members feel heard and valued. Thank you and best of luck in your future endeavors!
Viewing 88 - 90 of 1,106 Reviews

Glassdoor has 1,171 First Advantage reviews submitted anonymously by First Advantage employees. Read employee reviews and ratings on Glassdoor to decide if First Advantage is right for you.